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Refund policy

Returns & Refunds

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee for first-time customers:

  • Applies to your first order only

  • Request must be made within 60 days of delivery

  • Applies to subscription first shipment

Product Return Conditions

Due to the consumable nature of our products:

  • Opened or used products are not required to be returned

  • Unopened products may be eligible for return within 14 days of delivery

To request a refund or return, please contact:

support@liveserena.com