Terms & Conditions

1. Overview

These Terms & Conditions (“Terms”) govern your purchase and use of products from Live Serena™, including Alisera™ Serenity Balance Complex.

By placing an order through our website, you agree to be bound by these Terms, including all conditions, limitations, and policies referenced herein.

2. Product Information & Disclaimer

Alisera™ is a dietary supplement designed to support overall well-being, including:

Hormonal balance
Mood and emotional well-being
Sleep quality
Stress response
Bone and heart health

These statements have not been evaluated by the Food and Drug Administration (FDA).

This product is not intended to diagnose, treat, cure, or prevent any disease.

Important:

The information provided on this website is for informational purposes only and is not intended as medical advice. You should consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Orders & Acceptance

All orders placed through our website constitute an offer to purchase.

We reserve the right to:

Accept or reject any order at our discretion
Limit quantities purchased
Modify or discontinue products at any time

Once your order is accepted, your selected payment method will be charged.

4. Pricing & Payments

All prices are listed in USD
Applicable taxes will be added where required
Shipping is included unless otherwise specified

We reserve the right to change pricing at any time without prior notice.

5. Subscriptions (If Applicable)

If you enroll in a subscription:

Your payment method will be charged automatically at your selected frequency
Pricing will reflect your original subscription terms unless otherwise stated
You may cancel your subscription at any time

To avoid your next charge, cancellation must be completed before your next billing date.

6. Shipping & Delivery

Orders are typically processed within 1–2 business days
Standard delivery time is estimated at 2–5 business days
Delivery timelines are not guaranteed and may vary

Live Serena is not responsible for delays caused by shipping carriers.

7. Lost or Stolen Packages

Once a package is marked as delivered by the carrier:

Live Serena is not responsible for lost or stolen packages
Customers must contact the carrier directly for resolution

8. Returns & Refunds

60-Day Risk-Free Experience

We offer a 60-Day Risk-Free Experience for first-time customers:

Applies to your first order only
Request must be made within 60 days of delivery
Applies to subscription first shipment

Product Return Conditions

Due to the consumable nature of our products:

Opened or used products are not required to be returned
Unopened products may be eligible for return within 14 days of delivery

To request a refund or return, please contact:

support@liveserena.com

9. Subscription Cancellation

You may cancel your subscription at any time:

Through your account portal
Or by contacting customer support

Cancellations must be made before your next billing cycle to avoid charges.

10. Intellectual Property

All content, trademarks, branding, product formulations, and materials on this website are the property of Live Serena™.

Products are sold for personal use only.

You may not:

Resell products without authorization
Reproduce or distribute content
Use products for research or clinical purposes without written consent

11. Limitation of Liability

To the fullest extent permitted by law, Live Serena shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits or business interruption
Any damages arising from the use or misuse of our products

Use of our products is at your own discretion.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in the State of Texas.

You agree to waive:

The right to a jury trial

Participation in class action lawsuits

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on our website.